Services for passengers  

At the time regular flights are operated to Copenhagen (Denmark), Oslo (Norway) and Riga (Latvia). Relating to good connecting flights from Palanga with SAS and airBaltic it is easy to reach a lot of other cities in Europe via Copenhagen and Riga. In summer season 2013 RusLine airlines operate scheduled flights to Moscow. See flights timetable here [>>>].

• Ticket reservation
Flight tickets can be reserved at the airport ticket office or by internet. For more detailed information please contact:

UAB "Orlaivių aptarnavimo agentūra" - Tel.: +370 460 52 300

• Customer Service Department
At your request the Customer Service Department will:

• Reserve hotel
• Rent a car, minibus or bus
• Lease the conference hall
• Call a taxi
• Provide necessary information concerning tourism, flights, services provided in the airport, etc.

The Customer Service Department is located in the passenger terminal. Opening hours from 04:30 till 01:00 hour, except on Saturday from 04:30 till 21:00 hour and on Sunday from 07:00 till 01:00 hour. Tel./fax: +370 460 52 020 and e-mail: ops@palanga-airport.lt.

• Cargo
Cargo terminal services are available at the Airport. For additional information please contact us at: +370 460 40 070, e-mail: info@inter.aero.

• Shop
The shops are located next to the airport cafe and in the Departure hall of the Passenger Terminal after chek-in. Passengeres can buy cigarettes, strong and light drinks or perfumes.

• Cafe/bar
Arriving or departing passengers are welcome to visit comfortable Cafe located on the first floor. There you can have delicious food, slake one's thirst or simply rest with a cup of coffee. If you are not able to visit Cafe, you could have a glass of fruit drink, a cup of coffee or relish with sweets and strong drinks in the bar located in the Departure hall. Tel. +370 641 11 545.

• Bicycle rental
For rental of bicycles and tourist equipment please contact the following company:
"BaltiCCycle"   tel.: +370 615 91 773   e-mail: rent@bicycle.lt http://rent.bicycle.lt/

• Souvenirs
You can buy souvenirs in the shop next to the airport cafe and in Departure hall after check-in, near the Bar.

• Currency exchange
In the currency exchange office on first floor of the passenger terminal. Tel: +370 460 56 396

• Tourism information
For more information please ask Airport Customer Service Office staff. Tel./fax: +370 460 52 020.
Tourism information centers:

Palanga	tel.: +370 460 48 811, fax: +370 460 48 822	e-mail: info@palangatic.lt
Klaipeda	tel/fax: +370 460 412 181	e-mail: tic@klaipedainfo.lt
Neringa	tel.: +370 469 52 345, fax.: +370 469 52 344	e-mail: info@visitneringa.lt
Liepoja (Latvija)	tel/fax.: +371 34 80 808	e-mail: ltib@apollo.lv

• Telephone communication
Public phone is available in the Departure hall of Passenger Terminal. Please contact Airport Information centre for phone cards.

• Medical first aid
For first aid please contact the Customer Service Office staff who will direct you to the Medical Service Post in the Passenger Terminal tel. +370 460 52 020.

• Services for disabled
When you are booking your flight please indicate whether you will be needing special assintance during Your trip. The airline company will make the necessary arrangements. The transportation for disabled can be booked through the Airport Customer Service Office by calling tel.: +370 460 52 020.

• Hotel reservation
You can book all kind of rooms at Palanga, Klaipeda or Nida by internet.

• Information
Airport Customer Service Office is located in the Passenger Terminal. Tel.: +370 460 52 020, e-mail: ops@palanga-airport.lt.

• Lost baggage
Should your baggage be lost, please contact the ground handling agency located in the Passenger Terminal, tel: +370 460 56 400, fax +370 460 56 401, e-mail: info@palangaground.aero, ops@palangaground.aero.

• Post services and press
A post box is close to the entrance to the Waiting hall of the Passenger Terminal.

• Baggage carts
Baggage carts at the airport are free of charge. They are located in the Arrival and Waiting halls of the Passenger Terminal.

• Car parking
There are places for car, mini bus and bus long and short time parking at the Airport. More information you can find here or you can call tel. +370 460 52 020.

• Flight safety
In order to ensure a safe flight for yourself and other passengers, please carefully read and carry out all the security rules. Passengers and their luggage will be security screened at the airport checkpoints.